Da Nang tourism supports accommodation services to recover post COVID-19


Recently, Da Nang Department of Tourism has issued the Plan number 111/KH-SDL on May 28, 2020 in order to execute the solutions to support business recovery, operation and quality improvement at accommodation establishments in Da Nang in the period of 2020 – 2022, focus on the one-to-three-star hotels and equivalent as well as the small enterprises.

Nganh Du Lich Da Nang Tang Cuong Cac Giai Phap Ho Tro Co So Luu Tru Khoi Phuc Hoat Dong Sau Dich Benh Covid 19
Ảnh: Nguyễn Trung Thu

Accordingly, Da Nang Department of Tourism has created three groups of solutions in two stages (6/2020 – 12/2020 and 2021 – 2022) towards improving the service quality at the accommodation services. In particular:

The city tourism will concentrate on supporting the restoration of operation and improvisation of the service quality at tourist accommodation establishments after the Covid-19 epidemic in the period from June 2020 to December 2020 and deploy programs and activities to improve business efficiency, service quality, and competitiveness in the period of 2021-2022.

The groups of basic solutions to be implemented include: inspecting facilities and human resources; Issuing sets of criteria to tourist accommodation establishments; organizing training courses to foster professional skills and share experiences in serving Russian, Indian and Muslim market; Organizing seminars to share ideas and experiences about technology application solutions in hotel management, payment and online booking; Implementing the Scheme on the orientation of developing a system of tourist accommodation establishments in Da Nang city in the 2020-2030 period, which was approved by the City People’s Committee; Enhancing food safety and hygiene at accommodation establishments; Conducting a survey to assess the level of customer satisfaction with the tourist information system in the city of Da Nang; Publicizing a list of tourist accommodations that are highly appreciated by customers for service quality; Promoting public communication and effectively implementation of the Da Nang Tourism Stimulation Program 2020 #DaNangThankyou; Strengthening the promotion  to domestic and international markets; Organizing cultural – sports – tourism events to shape a rich and diverse system of tourism products …

With the efforts of the Da Nang city tourism, the co-determination of accommodation establishments in the area, the above-mentioned solutions will be executed effectively to ensure the revival of business activities after the Covid-19 pandemic is over.

– Luong Vy –

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